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When renting a home in Australia, you can either rent a property through a registered real estate agent or rent directly from the property owner (landlord).

Renting a property using a real estate agency means that a registered agent will act as an intermediary between you and the landlord. They'll help you with the rental process, including showing you the property, processing your application, and managing your bond money.

Renting directly from the landlord is called a private lease (or private rental). This means that the landlord will handle the rental process themselves. This can be riskier for you as a tenant, because the landlord may or may not follow correct procedures. It also means that you would not be able to use the support services offered by real estate agencies.

Here are some of the most common questions international students have about their rights as a tenant in Australia, and what their landlords can and cannot do.

Can my landlord rent me the home if I haven't seen it?

By law, yes, they can. However, it is very important that you see the property before you sign a lease so that you can:

see for yourself that it is a real listing
check that the home is clean and secure, without mould or mildew, and that the appliances work
ensure that the property is in a safe and convenient location, e.g. with transport and to campus nearby, and not too much noise from construction or major roadways, and
meet the landlord of a private rental property and make sure they are a respectable, kind person.

Can my landlord ask for bond money before I sign a lease?

No. Landlords cannot ask for bond money (‘the bond’) before you sign a lease. It is important to have the contract signed first to protect your rights as a tenant under the law.

Can my landlord hold my bond money?

No. The landlord cannot hold your bond money.

The bond money must be held by your state or territory government's bond authority. It will be held with that authority until the end of the tenancy.

You can usually lodge this directly with the bond authority. However, if your landlord lodges the bond money for you, make sure they give you an official bond lodgment form to complete. After lodgment, they then must provide you with a receipt.

If there's any damage to the property at the end of your tenancy, the landlord can make a claim to use some or all of the bond money to cover the cost of repairs. If the property is left in good condition, the bond will be refunded to you after your ‘end of lease’ or ‘final’ inspection.

Does my landlord need to give me a condition report?

Yes. Your landlord must give you a condition report that outlines the details of any existing damage, such as marks on the walls or stains on the carpet. You'll then need to:

check that the landlord’s condition report is accurate and if they have missed anything, add it to the report (it's a good idea to also take photos)
return the condition report to the landlord within seven days of signing the lease
make sure the report is signed by both you and the landlord, and
keep a copy for your records.

The report can be used as evidence if there's a dispute about damage to the property at the end of the tenancy.

Can my landlord increase my rent whenever they want?

No. Your landlord cannot increase your rent without giving you proper notice in writing.

Most states and territories prohibit rent rises during a fixed-term lease. However, you need to check that your lease agreement, as it may have a clause that says rental increases are allowed.

If you think a planned rent increase is unreasonable, you can dispute it with your landlord or get help from the relevant state or territory rental authority (listed below).

Can my landlord enter my house or apartment without my permission?

No. Your landlord cannot enter your house or apartment without your permission. However, landlords are allowed to carry out routine inspections after giving you proper notice.

There are different state and territory laws regarding:

the amount of notice they need to give, and
how often your property can be inspected.

Can my landlord keep my bond money if I move out early?

It depends on the terms of your lease agreement. If you have a fixed-term lease and you break it by moving out early, your landlord may be entitled to keep some or all of your bond money. You may also need to pay for the advertising for them to find a new tenant.

However, if your lease is month-to-month and you give proper (agreed length of time) notice before moving out, your landlord must return your bond to you, minus any unpaid rent or damages.

Can my landlord evict me without a reason?

No. Your landlord cannot evict you without a valid reason. However, you can be evicted if you do not pay your rent, or you breach the lease agreement.

If your landlord wants to evict you, they must give you written notice and follow the legal process for eviction in your state or territory.

Can my landlord charge me for repairs to the property?

It depends on the nature of the repairs and who caused the damage. Repairs that are the landlord's responsibility include:

plumbing issues
electrical faults
malfunctioning appliances such as your oven or fans, and
issues with the structure of the house, such as a leaking roof or crack in the ceiling.

However, if the damage was caused by you or your guests, this is your responsibility to get it repaired. For example, if you caused a hole in the wall, you would need to pay for the repairs yourself.

If your landlord fails to repair something in your home, please contact your local tenant rights organisation.

State and Territory tenant rights organisations

If you have any questions or concerns about your landlord's behavior, consult your local student centre or tenant rights organisation, or seek legal advice.

You are entitled to a safe and comfortable rental experience in Australia and there is always someone who can help. If you’re not sure where to start, ask your education provider for advice. All states and territories also have a local student service, hub or support centre to help you, and you can also ask the tenants’ service in your state or territory.

New South Wales: NSW Fair Trading and Tenants Advice & Advocacy Services NSW
Queensland: Tenants Queensland and Residential Tenancies Authority
Victoria: Consumer Affairs Victoria
ACT: Tenants’ Advice Service and Access Canberra
Western Australia: WA Department of Commerce and Tenancy WA
Northern Territory: Tenants’ Advice Service and Consumer Affairs Northern Territory
South Australia: Consumer and Business Services (CBS) and Tenants Information and Advisory Service
Tasmania: The Tenants‘ Union of Tasmania and Consumer Affairs

When renting a home in Australia, you can either rent a property through a registered real estate agent or rent directly from the property owner (landlord).

Renting a property using a real estate agency means that a registered agent will act as an intermediary between you and the landlord. They'll help you with the rental process, including showing you the property, processing your application, and managing your bond money.

Renting directly from the landlord is called a private lease (or private rental). This means that the landlord will handle the rental process themselves. This can be riskier for you as a tenant, because the landlord may or may not follow correct procedures. It also means that you would not be able to use the support services offered by real estate agencies.

Here are some of the most common questions international students have about their rights as a tenant in Australia, and what their landlords can and cannot do.

Can my landlord rent me the home if I haven't seen it?

By law, yes, they can. However, it is very important that you see the property before you sign a lease so that you can:

see for yourself that it is a real listing
check that the home is clean and secure, without mould or mildew, and that the appliances work
ensure that the property is in a safe and convenient location, e.g. with transport and to campus nearby, and not too much noise from construction or major roadways, and
meet the landlord of a private rental property and make sure they are a respectable, kind person.

Can my landlord ask for bond money before I sign a lease?

No. Landlords cannot ask for bond money (‘the bond’) before you sign a lease. It is important to have the contract signed first to protect your rights as a tenant under the law.

Can my landlord hold my bond money?

No. The landlord cannot hold your bond money.

The bond money must be held by your state or territory government's bond authority. It will be held with that authority until the end of the tenancy.

You can usually lodge this directly with the bond authority. However, if your landlord lodges the bond money for you, make sure they give you an official bond lodgment form to complete. After lodgment, they then must provide you with a receipt.

If there's any damage to the property at the end of your tenancy, the landlord can make a claim to use some or all of the bond money to cover the cost of repairs. If the property is left in good condition, the bond will be refunded to you after your ‘end of lease’ or ‘final’ inspection.

Does my landlord need to give me a condition report?

Yes. Your landlord must give you a condition report that outlines the details of any existing damage, such as marks on the walls or stains on the carpet. You'll then need to:

check that the landlord’s condition report is accurate and if they have missed anything, add it to the report (it's a good idea to also take photos)
return the condition report to the landlord within seven days of signing the lease
make sure the report is signed by both you and the landlord, and
keep a copy for your records.

The report can be used as evidence if there's a dispute about damage to the property at the end of the tenancy.

Can my landlord increase my rent whenever they want?

No. Your landlord cannot increase your rent without giving you proper notice in writing.

Most states and territories prohibit rent rises during a fixed-term lease. However, you need to check that your lease agreement, as it may have a clause that says rental increases are allowed.

If you think a planned rent increase is unreasonable, you can dispute it with your landlord or get help from the relevant state or territory rental authority (listed below).

Can my landlord enter my house or apartment without my permission?

No. Your landlord cannot enter your house or apartment without your permission. However, landlords are allowed to carry out routine inspections after giving you proper notice.

There are different state and territory laws regarding:

the amount of notice they need to give, and
how often your property can be inspected.

Can my landlord keep my bond money if I move out early?

It depends on the terms of your lease agreement. If you have a fixed-term lease and you break it by moving out early, your landlord may be entitled to keep some or all of your bond money. You may also need to pay for the advertising for them to find a new tenant.

However, if your lease is month-to-month and you give proper (agreed length of time) notice before moving out, your landlord must return your bond to you, minus any unpaid rent or damages.

Can my landlord evict me without a reason?

No. Your landlord cannot evict you without a valid reason. However, you can be evicted if you do not pay your rent, or you breach the lease agreement.

If your landlord wants to evict you, they must give you written notice and follow the legal process for eviction in your state or territory.

Can my landlord charge me for repairs to the property?

It depends on the nature of the repairs and who caused the damage. Repairs that are the landlord's responsibility include:

plumbing issues
electrical faults
malfunctioning appliances such as your oven or fans, and
issues with the structure of the house, such as a leaking roof or crack in the ceiling.

However, if the damage was caused by you or your guests, this is your responsibility to get it repaired. For example, if you caused a hole in the wall, you would need to pay for the repairs yourself.

If your landlord fails to repair something in your home, please contact your local tenant rights organisation.

State and Territory tenant rights organisations

If you have any questions or concerns about your landlord's behavior, consult your local student centre or tenant rights organisation, or seek legal advice.

You are entitled to a safe and comfortable rental experience in Australia and there is always someone who can help. If you’re not sure where to start, ask your education provider for advice. All states and territories also have a local student service, hub or support centre to help you, and you can also ask the tenants’ service in your state or territory.

New South Wales: NSW Fair Trading and Tenants Advice & Advocacy Services NSW
Queensland: Tenants Queensland and Residential Tenancies Authority
Victoria: Consumer Affairs Victoria
ACT: Tenants’ Advice Service and Access Canberra
Western Australia: WA Department of Commerce and Tenancy WA
Northern Territory: Tenants’ Advice Service and Consumer Affairs Northern Territory
South Australia: Consumer and Business Services (CBS) and Tenants Information and Advisory Service
Tasmania: The Tenants‘ Union of Tasmania and Consumer Affairs

When renting a home in Australia, you can either rent a property through a registered real estate agent or rent directly from the property owner (landlord).

Renting a property using a real estate agency means that a registered agent will act as an intermediary between you and the landlord. They'll help you with the rental process, including showing you the property, processing your application, and managing your bond money.

Renting directly from the landlord is called a private lease (or private rental). This means that the landlord will handle the rental process themselves. This can be riskier for you as a tenant, because the landlord may or may not follow correct procedures. It also means that you would not be able to use the support services offered by real estate agencies.

Here are some of the most common questions international students have about their rights as a tenant in Australia, and what their landlords can and cannot do.

Can my landlord rent me the home if I haven't seen it?

By law, yes, they can. However, it is very important that you see the property before you sign a lease so that you can:

see for yourself that it is a real listing
check that the home is clean and secure, without mould or mildew, and that the appliances work
ensure that the property is in a safe and convenient location, e.g. with transport and to campus nearby, and not too much noise from construction or major roadways, and
meet the landlord of a private rental property and make sure they are a respectable, kind person.

Can my landlord ask for bond money before I sign a lease?

No. Landlords cannot ask for bond money (‘the bond’) before you sign a lease. It is important to have the contract signed first to protect your rights as a tenant under the law.

Can my landlord hold my bond money?

No. The landlord cannot hold your bond money.

The bond money must be held by your state or territory government's bond authority. It will be held with that authority until the end of the tenancy.

You can usually lodge this directly with the bond authority. However, if your landlord lodges the bond money for you, make sure they give you an official bond lodgment form to complete. After lodgment, they then must provide you with a receipt.

If there's any damage to the property at the end of your tenancy, the landlord can make a claim to use some or all of the bond money to cover the cost of repairs. If the property is left in good condition, the bond will be refunded to you after your ‘end of lease’ or ‘final’ inspection.

Does my landlord need to give me a condition report?

Yes. Your landlord must give you a condition report that outlines the details of any existing damage, such as marks on the walls or stains on the carpet. You'll then need to:

check that the landlord’s condition report is accurate and if they have missed anything, add it to the report (it's a good idea to also take photos)
return the condition report to the landlord within seven days of signing the lease
make sure the report is signed by both you and the landlord, and
keep a copy for your records.

The report can be used as evidence if there's a dispute about damage to the property at the end of the tenancy.

Can my landlord increase my rent whenever they want?

No. Your landlord cannot increase your rent without giving you proper notice in writing.

Most states and territories prohibit rent rises during a fixed-term lease. However, you need to check that your lease agreement, as it may have a clause that says rental increases are allowed.

If you think a planned rent increase is unreasonable, you can dispute it with your landlord or get help from the relevant state or territory rental authority (listed below).

Can my landlord enter my house or apartment without my permission?

No. Your landlord cannot enter your house or apartment without your permission. However, landlords are allowed to carry out routine inspections after giving you proper notice.

There are different state and territory laws regarding:

the amount of notice they need to give, and
how often your property can be inspected.

Can my landlord keep my bond money if I move out early?

It depends on the terms of your lease agreement. If you have a fixed-term lease and you break it by moving out early, your landlord may be entitled to keep some or all of your bond money. You may also need to pay for the advertising for them to find a new tenant.

However, if your lease is month-to-month and you give proper (agreed length of time) notice before moving out, your landlord must return your bond to you, minus any unpaid rent or damages.

Can my landlord evict me without a reason?

No. Your landlord cannot evict you without a valid reason. However, you can be evicted if you do not pay your rent, or you breach the lease agreement.

If your landlord wants to evict you, they must give you written notice and follow the legal process for eviction in your state or territory.

Can my landlord charge me for repairs to the property?

It depends on the nature of the repairs and who caused the damage. Repairs that are the landlord's responsibility include:

plumbing issues
electrical faults
malfunctioning appliances such as your oven or fans, and
issues with the structure of the house, such as a leaking roof or crack in the ceiling.

However, if the damage was caused by you or your guests, this is your responsibility to get it repaired. For example, if you caused a hole in the wall, you would need to pay for the repairs yourself.

If your landlord fails to repair something in your home, please contact your local tenant rights organisation.

State and Territory tenant rights organisations

If you have any questions or concerns about your landlord's behavior, consult your local student centre or tenant rights organisation, or seek legal advice.

You are entitled to a safe and comfortable rental experience in Australia and there is always someone who can help. If you’re not sure where to start, ask your education provider for advice. All states and territories also have a local student service, hub or support centre to help you, and you can also ask the tenants’ service in your state or territory.

New South Wales: NSW Fair Trading and Tenants Advice & Advocacy Services NSW
Queensland: Tenants Queensland and Residential Tenancies Authority
Victoria: Consumer Affairs Victoria
ACT: Tenants’ Advice Service and Access Canberra
Western Australia: WA Department of Commerce and Tenancy WA
Northern Territory: Tenants’ Advice Service and Consumer Affairs Northern Territory
South Australia: Consumer and Business Services (CBS) and Tenants Information and Advisory Service
Tasmania: The Tenants‘ Union of Tasmania and Consumer Affairs

When renting a home in Australia, you can either rent a property through a registered real estate agent or rent directly from the property owner (landlord).

Renting a property using a real estate agency means that a registered agent will act as an intermediary between you and the landlord. They'll help you with the rental process, including showing you the property, processing your application, and managing your bond money.

Renting directly from the landlord is called a private lease (or private rental). This means that the landlord will handle the rental process themselves. This can be riskier for you as a tenant, because the landlord may or may not follow correct procedures. It also means that you would not be able to use the support services offered by real estate agencies.

Here are some of the most common questions international students have about their rights as a tenant in Australia, and what their landlords can and cannot do.

Can my landlord rent me the home if I haven't seen it?

By law, yes, they can. However, it is very important that you see the property before you sign a lease so that you can:

see for yourself that it is a real listing
check that the home is clean and secure, without mould or mildew, and that the appliances work
ensure that the property is in a safe and convenient location, e.g. with transport and to campus nearby, and not too much noise from construction or major roadways, and
meet the landlord of a private rental property and make sure they are a respectable, kind person.

Can my landlord ask for bond money before I sign a lease?

No. Landlords cannot ask for bond money (‘the bond’) before you sign a lease. It is important to have the contract signed first to protect your rights as a tenant under the law.

Can my landlord hold my bond money?

No. The landlord cannot hold your bond money.

The bond money must be held by your state or territory government's bond authority. It will be held with that authority until the end of the tenancy.

You can usually lodge this directly with the bond authority. However, if your landlord lodges the bond money for you, make sure they give you an official bond lodgment form to complete. After lodgment, they then must provide you with a receipt.

If there's any damage to the property at the end of your tenancy, the landlord can make a claim to use some or all of the bond money to cover the cost of repairs. If the property is left in good condition, the bond will be refunded to you after your ‘end of lease’ or ‘final’ inspection.

Does my landlord need to give me a condition report?

Yes. Your landlord must give you a condition report that outlines the details of any existing damage, such as marks on the walls or stains on the carpet. You'll then need to:

check that the landlord’s condition report is accurate and if they have missed anything, add it to the report (it's a good idea to also take photos)
return the condition report to the landlord within seven days of signing the lease
make sure the report is signed by both you and the landlord, and
keep a copy for your records.

The report can be used as evidence if there's a dispute about damage to the property at the end of the tenancy.

Can my landlord increase my rent whenever they want?

No. Your landlord cannot increase your rent without giving you proper notice in writing.

Most states and territories prohibit rent rises during a fixed-term lease. However, you need to check that your lease agreement, as it may have a clause that says rental increases are allowed.

If you think a planned rent increase is unreasonable, you can dispute it with your landlord or get help from the relevant state or territory rental authority (listed below).

Can my landlord enter my house or apartment without my permission?

No. Your landlord cannot enter your house or apartment without your permission. However, landlords are allowed to carry out routine inspections after giving you proper notice.

There are different state and territory laws regarding:

the amount of notice they need to give, and
how often your property can be inspected.

Can my landlord keep my bond money if I move out early?

It depends on the terms of your lease agreement. If you have a fixed-term lease and you break it by moving out early, your landlord may be entitled to keep some or all of your bond money. You may also need to pay for the advertising for them to find a new tenant.

However, if your lease is month-to-month and you give proper (agreed length of time) notice before moving out, your landlord must return your bond to you, minus any unpaid rent or damages.

Can my landlord evict me without a reason?

No. Your landlord cannot evict you without a valid reason. However, you can be evicted if you do not pay your rent, or you breach the lease agreement.

If your landlord wants to evict you, they must give you written notice and follow the legal process for eviction in your state or territory.

Can my landlord charge me for repairs to the property?

It depends on the nature of the repairs and who caused the damage. Repairs that are the landlord's responsibility include:

plumbing issues
electrical faults
malfunctioning appliances such as your oven or fans, and
issues with the structure of the house, such as a leaking roof or crack in the ceiling.

However, if the damage was caused by you or your guests, this is your responsibility to get it repaired. For example, if you caused a hole in the wall, you would need to pay for the repairs yourself.

If your landlord fails to repair something in your home, please contact your local tenant rights organisation.

State and Territory tenant rights organisations

If you have any questions or concerns about your landlord's behavior, consult your local student centre or tenant rights organisation, or seek legal advice.

You are entitled to a safe and comfortable rental experience in Australia and there is always someone who can help. If you’re not sure where to start, ask your education provider for advice. All states and territories also have a local student service, hub or support centre to help you, and you can also ask the tenants’ service in your state or territory.

New South Wales: NSW Fair Trading and Tenants Advice & Advocacy Services NSW
Queensland: Tenants Queensland and Residential Tenancies Authority
Victoria: Consumer Affairs Victoria
ACT: Tenants’ Advice Service and Access Canberra
Western Australia: WA Department of Commerce and Tenancy WA
Northern Territory: Tenants’ Advice Service and Consumer Affairs Northern Territory
South Australia: Consumer and Business Services (CBS) and Tenants Information and Advisory Service
Tasmania: The Tenants‘ Union of Tasmania and Consumer Affairs

When renting a home in Australia, you can either rent a property through a registered real estate agent or rent directly from the property owner (landlord).

Renting a property using a real estate agency means that a registered agent will act as an intermediary between you and the landlord. They'll help you with the rental process, including showing you the property, processing your application, and managing your bond money.

Renting directly from the landlord is called a private lease (or private rental). This means that the landlord will handle the rental process themselves. This can be riskier for you as a tenant, because the landlord may or may not follow correct procedures. It also means that you would not be able to use the support services offered by real estate agencies.

Here are some of the most common questions international students have about their rights as a tenant in Australia, and what their landlords can and cannot do.

Can my landlord rent me the home if I haven't seen it?

By law, yes, they can. However, it is very important that you see the property before you sign a lease so that you can:

see for yourself that it is a real listing
check that the home is clean and secure, without mould or mildew, and that the appliances work
ensure that the property is in a safe and convenient location, e.g. with transport and to campus nearby, and not too much noise from construction or major roadways, and
meet the landlord of a private rental property and make sure they are a respectable, kind person.

Can my landlord ask for bond money before I sign a lease?

No. Landlords cannot ask for bond money (‘the bond’) before you sign a lease. It is important to have the contract signed first to protect your rights as a tenant under the law.

Can my landlord hold my bond money?

No. The landlord cannot hold your bond money.

The bond money must be held by your state or territory government's bond authority. It will be held with that authority until the end of the tenancy.

You can usually lodge this directly with the bond authority. However, if your landlord lodges the bond money for you, make sure they give you an official bond lodgment form to complete. After lodgment, they then must provide you with a receipt.

If there's any damage to the property at the end of your tenancy, the landlord can make a claim to use some or all of the bond money to cover the cost of repairs. If the property is left in good condition, the bond will be refunded to you after your ‘end of lease’ or ‘final’ inspection.

Does my landlord need to give me a condition report?

Yes. Your landlord must give you a condition report that outlines the details of any existing damage, such as marks on the walls or stains on the carpet. You'll then need to:

check that the landlord’s condition report is accurate and if they have missed anything, add it to the report (it's a good idea to also take photos)
return the condition report to the landlord within seven days of signing the lease
make sure the report is signed by both you and the landlord, and
keep a copy for your records.

The report can be used as evidence if there's a dispute about damage to the property at the end of the tenancy.

Can my landlord increase my rent whenever they want?

No. Your landlord cannot increase your rent without giving you proper notice in writing.

Most states and territories prohibit rent rises during a fixed-term lease. However, you need to check that your lease agreement, as it may have a clause that says rental increases are allowed.

If you think a planned rent increase is unreasonable, you can dispute it with your landlord or get help from the relevant state or territory rental authority (listed below).

Can my landlord enter my house or apartment without my permission?

No. Your landlord cannot enter your house or apartment without your permission. However, landlords are allowed to carry out routine inspections after giving you proper notice.

There are different state and territory laws regarding:

the amount of notice they need to give, and
how often your property can be inspected.

Can my landlord keep my bond money if I move out early?

It depends on the terms of your lease agreement. If you have a fixed-term lease and you break it by moving out early, your landlord may be entitled to keep some or all of your bond money. You may also need to pay for the advertising for them to find a new tenant.

However, if your lease is month-to-month and you give proper (agreed length of time) notice before moving out, your landlord must return your bond to you, minus any unpaid rent or damages.

Can my landlord evict me without a reason?

No. Your landlord cannot evict you without a valid reason. However, you can be evicted if you do not pay your rent, or you breach the lease agreement.

If your landlord wants to evict you, they must give you written notice and follow the legal process for eviction in your state or territory.

Can my landlord charge me for repairs to the property?

It depends on the nature of the repairs and who caused the damage. Repairs that are the landlord's responsibility include:

plumbing issues
electrical faults
malfunctioning appliances such as your oven or fans, and
issues with the structure of the house, such as a leaking roof or crack in the ceiling.

However, if the damage was caused by you or your guests, this is your responsibility to get it repaired. For example, if you caused a hole in the wall, you would need to pay for the repairs yourself.

If your landlord fails to repair something in your home, please contact your local tenant rights organisation.

State and Territory tenant rights organisations

If you have any questions or concerns about your landlord's behavior, consult your local student centre or tenant rights organisation, or seek legal advice.

You are entitled to a safe and comfortable rental experience in Australia and there is always someone who can help. If you’re not sure where to start, ask your education provider for advice. All states and territories also have a local student service, hub or support centre to help you, and you can also ask the tenants’ service in your state or territory.

New South Wales: NSW Fair Trading and Tenants Advice & Advocacy Services NSW
Queensland: Tenants Queensland and Residential Tenancies Authority
Victoria: Consumer Affairs Victoria
ACT: Tenants’ Advice Service and Access Canberra
Western Australia: WA Department of Commerce and Tenancy WA
Northern Territory: Tenants’ Advice Service and Consumer Affairs Northern Territory
South Australia: Consumer and Business Services (CBS) and Tenants Information and Advisory Service
Tasmania: The Tenants‘ Union of Tasmania and Consumer Affairs

When renting a home in Australia, you can either rent a property through a registered real estate agent or rent directly from the property owner (landlord).

Renting a property using a real estate agency means that a registered agent will act as an intermediary between you and the landlord. They'll help you with the rental process, including showing you the property, processing your application, and managing your bond money.

Renting directly from the landlord is called a private lease (or private rental). This means that the landlord will handle the rental process themselves. This can be riskier for you as a tenant, because the landlord may or may not follow correct procedures. It also means that you would not be able to use the support services offered by real estate agencies.

Here are some of the most common questions international students have about their rights as a tenant in Australia, and what their landlords can and cannot do.

Can my landlord rent me the home if I haven't seen it?

By law, yes, they can. However, it is very important that you see the property before you sign a lease so that you can:

see for yourself that it is a real listing
check that the home is clean and secure, without mould or mildew, and that the appliances work
ensure that the property is in a safe and convenient location, e.g. with transport and to campus nearby, and not too much noise from construction or major roadways, and
meet the landlord of a private rental property and make sure they are a respectable, kind person.

Can my landlord ask for bond money before I sign a lease?

No. Landlords cannot ask for bond money (‘the bond’) before you sign a lease. It is important to have the contract signed first to protect your rights as a tenant under the law.

Can my landlord hold my bond money?

No. The landlord cannot hold your bond money.

The bond money must be held by your state or territory government's bond authority. It will be held with that authority until the end of the tenancy.

You can usually lodge this directly with the bond authority. However, if your landlord lodges the bond money for you, make sure they give you an official bond lodgment form to complete. After lodgment, they then must provide you with a receipt.

If there's any damage to the property at the end of your tenancy, the landlord can make a claim to use some or all of the bond money to cover the cost of repairs. If the property is left in good condition, the bond will be refunded to you after your ‘end of lease’ or ‘final’ inspection.

Does my landlord need to give me a condition report?

Yes. Your landlord must give you a condition report that outlines the details of any existing damage, such as marks on the walls or stains on the carpet. You'll then need to:

check that the landlord’s condition report is accurate and if they have missed anything, add it to the report (it's a good idea to also take photos)
return the condition report to the landlord within seven days of signing the lease
make sure the report is signed by both you and the landlord, and
keep a copy for your records.

The report can be used as evidence if there's a dispute about damage to the property at the end of the tenancy.

Can my landlord increase my rent whenever they want?

No. Your landlord cannot increase your rent without giving you proper notice in writing.

Most states and territories prohibit rent rises during a fixed-term lease. However, you need to check that your lease agreement, as it may have a clause that says rental increases are allowed.

If you think a planned rent increase is unreasonable, you can dispute it with your landlord or get help from the relevant state or territory rental authority (listed below).

Can my landlord enter my house or apartment without my permission?

No. Your landlord cannot enter your house or apartment without your permission. However, landlords are allowed to carry out routine inspections after giving you proper notice.

There are different state and territory laws regarding:

the amount of notice they need to give, and
how often your property can be inspected.

Can my landlord keep my bond money if I move out early?

It depends on the terms of your lease agreement. If you have a fixed-term lease and you break it by moving out early, your landlord may be entitled to keep some or all of your bond money. You may also need to pay for the advertising for them to find a new tenant.

However, if your lease is month-to-month and you give proper (agreed length of time) notice before moving out, your landlord must return your bond to you, minus any unpaid rent or damages.

Can my landlord evict me without a reason?

No. Your landlord cannot evict you without a valid reason. However, you can be evicted if you do not pay your rent, or you breach the lease agreement.

If your landlord wants to evict you, they must give you written notice and follow the legal process for eviction in your state or territory.

Can my landlord charge me for repairs to the property?

It depends on the nature of the repairs and who caused the damage. Repairs that are the landlord's responsibility include:

plumbing issues
electrical faults
malfunctioning appliances such as your oven or fans, and
issues with the structure of the house, such as a leaking roof or crack in the ceiling.

However, if the damage was caused by you or your guests, this is your responsibility to get it repaired. For example, if you caused a hole in the wall, you would need to pay for the repairs yourself.

If your landlord fails to repair something in your home, please contact your local tenant rights organisation.

State and Territory tenant rights organisations

If you have any questions or concerns about your landlord's behavior, consult your local student centre or tenant rights organisation, or seek legal advice.

You are entitled to a safe and comfortable rental experience in Australia and there is always someone who can help. If you’re not sure where to start, ask your education provider for advice. All states and territories also have a local student service, hub or support centre to help you, and you can also ask the tenants’ service in your state or territory.

New South Wales: NSW Fair Trading and Tenants Advice & Advocacy Services NSW
Queensland: Tenants Queensland and Residential Tenancies Authority
Victoria: Consumer Affairs Victoria
ACT: Tenants’ Advice Service and Access Canberra
Western Australia: WA Department of Commerce and Tenancy WA
Northern Territory: Tenants’ Advice Service and Consumer Affairs Northern Territory
South Australia: Consumer and Business Services (CBS) and Tenants Information and Advisory Service
Tasmania: The Tenants‘ Union of Tasmania and Consumer Affairs

When renting a home in Australia, you can either rent a property through a registered real estate agent or rent directly from the property owner (landlord).

Renting a property using a real estate agency means that a registered agent will act as an intermediary between you and the landlord. They'll help you with the rental process, including showing you the property, processing your application, and managing your bond money.

Renting directly from the landlord is called a private lease (or private rental). This means that the landlord will handle the rental process themselves. This can be riskier for you as a tenant, because the landlord may or may not follow correct procedures. It also means that you would not be able to use the support services offered by real estate agencies.

Here are some of the most common questions international students have about their rights as a tenant in Australia, and what their landlords can and cannot do.

Can my landlord rent me the home if I haven't seen it?

By law, yes, they can. However, it is very important that you see the property before you sign a lease so that you can:

see for yourself that it is a real listing
check that the home is clean and secure, without mould or mildew, and that the appliances work
ensure that the property is in a safe and convenient location, e.g. with transport and to campus nearby, and not too much noise from construction or major roadways, and
meet the landlord of a private rental property and make sure they are a respectable, kind person.

Can my landlord ask for bond money before I sign a lease?

No. Landlords cannot ask for bond money (‘the bond’) before you sign a lease. It is important to have the contract signed first to protect your rights as a tenant under the law.

Can my landlord hold my bond money?

No. The landlord cannot hold your bond money.

The bond money must be held by your state or territory government's bond authority. It will be held with that authority until the end of the tenancy.

You can usually lodge this directly with the bond authority. However, if your landlord lodges the bond money for you, make sure they give you an official bond lodgment form to complete. After lodgment, they then must provide you with a receipt.

If there's any damage to the property at the end of your tenancy, the landlord can make a claim to use some or all of the bond money to cover the cost of repairs. If the property is left in good condition, the bond will be refunded to you after your ‘end of lease’ or ‘final’ inspection.

Does my landlord need to give me a condition report?

Yes. Your landlord must give you a condition report that outlines the details of any existing damage, such as marks on the walls or stains on the carpet. You'll then need to:

check that the landlord’s condition report is accurate and if they have missed anything, add it to the report (it's a good idea to also take photos)
return the condition report to the landlord within seven days of signing the lease
make sure the report is signed by both you and the landlord, and
keep a copy for your records.

The report can be used as evidence if there's a dispute about damage to the property at the end of the tenancy.

Can my landlord increase my rent whenever they want?

No. Your landlord cannot increase your rent without giving you proper notice in writing.

Most states and territories prohibit rent rises during a fixed-term lease. However, you need to check that your lease agreement, as it may have a clause that says rental increases are allowed.

If you think a planned rent increase is unreasonable, you can dispute it with your landlord or get help from the relevant state or territory rental authority (listed below).

Can my landlord enter my house or apartment without my permission?

No. Your landlord cannot enter your house or apartment without your permission. However, landlords are allowed to carry out routine inspections after giving you proper notice.

There are different state and territory laws regarding:

the amount of notice they need to give, and
how often your property can be inspected.

Can my landlord keep my bond money if I move out early?

It depends on the terms of your lease agreement. If you have a fixed-term lease and you break it by moving out early, your landlord may be entitled to keep some or all of your bond money. You may also need to pay for the advertising for them to find a new tenant.

However, if your lease is month-to-month and you give proper (agreed length of time) notice before moving out, your landlord must return your bond to you, minus any unpaid rent or damages.

Can my landlord evict me without a reason?

No. Your landlord cannot evict you without a valid reason. However, you can be evicted if you do not pay your rent, or you breach the lease agreement.

If your landlord wants to evict you, they must give you written notice and follow the legal process for eviction in your state or territory.

Can my landlord charge me for repairs to the property?

It depends on the nature of the repairs and who caused the damage. Repairs that are the landlord's responsibility include:

plumbing issues
electrical faults
malfunctioning appliances such as your oven or fans, and
issues with the structure of the house, such as a leaking roof or crack in the ceiling.

However, if the damage was caused by you or your guests, this is your responsibility to get it repaired. For example, if you caused a hole in the wall, you would need to pay for the repairs yourself.

If your landlord fails to repair something in your home, please contact your local tenant rights organisation.

State and Territory tenant rights organisations

If you have any questions or concerns about your landlord's behavior, consult your local student centre or tenant rights organisation, or seek legal advice.

You are entitled to a safe and comfortable rental experience in Australia and there is always someone who can help. If you’re not sure where to start, ask your education provider for advice. All states and territories also have a local student service, hub or support centre to help you, and you can also ask the tenants’ service in your state or territory.

New South Wales: NSW Fair Trading and Tenants Advice & Advocacy Services NSW
Queensland: Tenants Queensland and Residential Tenancies Authority
Victoria: Consumer Affairs Victoria
ACT: Tenants’ Advice Service and Access Canberra
Western Australia: WA Department of Commerce and Tenancy WA
Northern Territory: Tenants’ Advice Service and Consumer Affairs Northern Territory
South Australia: Consumer and Business Services (CBS) and Tenants Information and Advisory Service
Tasmania: The Tenants‘ Union of Tasmania and Consumer Affairs

When renting a home in Australia, you can either rent a property through a registered real estate agent or rent directly from the property owner (landlord).

Renting a property using a real estate agency means that a registered agent will act as an intermediary between you and the landlord. They'll help you with the rental process, including showing you the property, processing your application, and managing your bond money.

Renting directly from the landlord is called a private lease (or private rental). This means that the landlord will handle the rental process themselves. This can be riskier for you as a tenant, because the landlord may or may not follow correct procedures. It also means that you would not be able to use the support services offered by real estate agencies.

Here are some of the most common questions international students have about their rights as a tenant in Australia, and what their landlords can and cannot do.

Can my landlord rent me the home if I haven't seen it?

By law, yes, they can. However, it is very important that you see the property before you sign a lease so that you can:

see for yourself that it is a real listing
check that the home is clean and secure, without mould or mildew, and that the appliances work
ensure that the property is in a safe and convenient location, e.g. with transport and to campus nearby, and not too much noise from construction or major roadways, and
meet the landlord of a private rental property and make sure they are a respectable, kind person.

Can my landlord ask for bond money before I sign a lease?

No. Landlords cannot ask for bond money (‘the bond’) before you sign a lease. It is important to have the contract signed first to protect your rights as a tenant under the law.

Can my landlord hold my bond money?

No. The landlord cannot hold your bond money.

The bond money must be held by your state or territory government's bond authority. It will be held with that authority until the end of the tenancy.

You can usually lodge this directly with the bond authority. However, if your landlord lodges the bond money for you, make sure they give you an official bond lodgment form to complete. After lodgment, they then must provide you with a receipt.

If there's any damage to the property at the end of your tenancy, the landlord can make a claim to use some or all of the bond money to cover the cost of repairs. If the property is left in good condition, the bond will be refunded to you after your ‘end of lease’ or ‘final’ inspection.

Does my landlord need to give me a condition report?

Yes. Your landlord must give you a condition report that outlines the details of any existing damage, such as marks on the walls or stains on the carpet. You'll then need to:

check that the landlord’s condition report is accurate and if they have missed anything, add it to the report (it's a good idea to also take photos)
return the condition report to the landlord within seven days of signing the lease
make sure the report is signed by both you and the landlord, and
keep a copy for your records.

The report can be used as evidence if there's a dispute about damage to the property at the end of the tenancy.

Can my landlord increase my rent whenever they want?

No. Your landlord cannot increase your rent without giving you proper notice in writing.

Most states and territories prohibit rent rises during a fixed-term lease. However, you need to check that your lease agreement, as it may have a clause that says rental increases are allowed.

If you think a planned rent increase is unreasonable, you can dispute it with your landlord or get help from the relevant state or territory rental authority (listed below).

Can my landlord enter my house or apartment without my permission?

No. Your landlord cannot enter your house or apartment without your permission. However, landlords are allowed to carry out routine inspections after giving you proper notice.

There are different state and territory laws regarding:

the amount of notice they need to give, and
how often your property can be inspected.

Can my landlord keep my bond money if I move out early?

It depends on the terms of your lease agreement. If you have a fixed-term lease and you break it by moving out early, your landlord may be entitled to keep some or all of your bond money. You may also need to pay for the advertising for them to find a new tenant.

However, if your lease is month-to-month and you give proper (agreed length of time) notice before moving out, your landlord must return your bond to you, minus any unpaid rent or damages.

Can my landlord evict me without a reason?

No. Your landlord cannot evict you without a valid reason. However, you can be evicted if you do not pay your rent, or you breach the lease agreement.

If your landlord wants to evict you, they must give you written notice and follow the legal process for eviction in your state or territory.

Can my landlord charge me for repairs to the property?

It depends on the nature of the repairs and who caused the damage. Repairs that are the landlord's responsibility include:

plumbing issues
electrical faults
malfunctioning appliances such as your oven or fans, and
issues with the structure of the house, such as a leaking roof or crack in the ceiling.

However, if the damage was caused by you or your guests, this is your responsibility to get it repaired. For example, if you caused a hole in the wall, you would need to pay for the repairs yourself.

If your landlord fails to repair something in your home, please contact your local tenant rights organisation.

State and Territory tenant rights organisations

If you have any questions or concerns about your landlord's behavior, consult your local student centre or tenant rights organisation, or seek legal advice.

You are entitled to a safe and comfortable rental experience in Australia and there is always someone who can help. If you’re not sure where to start, ask your education provider for advice. All states and territories also have a local student service, hub or support centre to help you, and you can also ask the tenants’ service in your state or territory.

New South Wales: NSW Fair Trading and Tenants Advice & Advocacy Services NSW
Queensland: Tenants Queensland and Residential Tenancies Authority
Victoria: Consumer Affairs Victoria
ACT: Tenants’ Advice Service and Access Canberra
Western Australia: WA Department of Commerce and Tenancy WA
Northern Territory: Tenants’ Advice Service and Consumer Affairs Northern Territory
South Australia: Consumer and Business Services (CBS) and Tenants Information and Advisory Service
Tasmania: The Tenants‘ Union of Tasmania and Consumer Affairs

Khi thuê nhà ở Australia, bạn có thể thuê nhà đất thông qua đại lý môi giới nhà đất đã đăng ký hoặc thuê trực tiếp từ chủ sở hữu nhà đất (chủ nhà).

Thuê nhà đất bằng cách sử dụng dịch vụ của công ty môi giới nhà đất có nghĩa là đại lý môi giới đã đăng ký sẽ đóng vai trò trung gian giữa bạn và chủ nhà. Họ sẽ giúp bạn tiến hành quy trình thuê nhà, bao gồm đưa bạn đi xem nhà đất, xử lý đơn đăng ký và quản lý tiền đặt cọc của bạn.

Thuê trực tiếp từ chủ nhà được gọi là thuê chính chủ theo hợp đồng (hoặc thuê chính chủ). Tức là chủ nhà sẽ tự tiến hành quy trình thuê nhà. Cách này có thể mang lại nhiều rủi ro hơn cho bạn với tư cách người thuê nhà, bởi chủ nhà có thể hoặc không tuân theo quy trình chính xác. Đồng thời, thuê chính chủ cũng tức là bạn sẽ không được sử dụng dịch vụ hỗ trợ do công ty môi giới nhà đất cung cấp.

Dưới đây là một số thắc mắc phổ biến nhất của sinh viên quốc tế về quyền của họ với tư cách người thuê nhà ở Australia, cũng như những gì chủ nhà có thể và không thể làm.

Chủ nhà của tôi có thể cho tôi thuê nhà nếu tôi chưa xem nhà không?

Theo luật thì họ có thể làm thế. Tuy nhiên, việc xem nhà đất trước khi ký hợp đồng thuê nhà là hết sức quan trọng vì có vậy bạn mới được:

tự xác nhận nhà đất
kiểm tra xem nhà có sạch sẽ và an toàn không, có mốc hoặc nấm không, và các thiết bị có hoạt động bình thường không
đảm bảo rằng nhà đất ở vị trí an toàn và thuận tiện, ví dụ như có phương tiện đi lại, gần học xá, không có quá nhiều tiếng ồn từ công trình xây dựng hoặc tuyến đường chính, và
gặp chủ nhà của nhà đất cho thuê chính chủ và đảm bảo họ là người đứng đắn, tử tế.

Chủ nhà có thể đòi tiền đặt cọc trước khi tôi ký hợp đồng thuê nhà không?

Không. Chủ nhà không thể đòi tiền đặt cọc (“đặt cọc”) trước khi bạn ký hợp đồng thuê nhà. Điều quan trọng phải làm là ký hợp đồng trước để bảo vệ quyền của bạn với tư cách người thuê nhà theo luật.

Chủ nhà có thể giữ tiền đặt cọc của tôi không?

Không. Chủ nhà không thể giữ tiền đặt cọc của bạn.

Tiền đặt cọc phải do cơ quan quản lý tiền đặt cọc tại bang hoặc lãnh thổ nơi bạn sống nắm giữ. Cơ quan đó sẽ giữ tiền đặt cọc cho đến khi hết thời gian thuê.

Bạn thường có thể nộp khoản tiền này trực tiếp cho cơ quan quản lý tiền đặt cọc. Tuy nhiên, nếu chủ nhà thay bạn nộp tiền đặt cọc, hãy đảm bảo họ cung cấp cho bạn biểu mẫu nộp tiền đặt cọc chính thức cần điền. Sau khi nộp xong, họ phải giao cho bạn giấy biên nhận.

Nếu có bất kỳ thiệt hại nào đối với nhà đất khi thời gian thuê của bạn kết thúc, chủ nhà có thể yêu cầu bồi thường để sử dụng một phần hoặc toàn bộ tiền đặt cọc bù vào chi phí sửa chữa. Nếu nhà đất còn trong tình trạng tốt, tiền đặt cọc sẽ được hoàn trả cho bạn sau khi bạn “chấm dứt hợp đồng thuê nhà” hoặc quá trình kiểm tra “cuối cùng” kết thúc.

Chủ nhà có cần phải giao báo cáo tình trạng nhà đất cho tôi không?

Có. Chủ nhà phải cung cấp cho bạn báo cáo tình trạng nêu chi tiết về bất kỳ thiệt hại hiện có nào, chẳng hạn như các vệt trên tường hoặc vết bẩn trên thảm. Sau đó, bạn sẽ cần phải:

kiểm tra xem báo cáo tình trạng của chủ nhà có chính xác không và bổ sung vào báo cáo nếu thiếu (nên chụp cả ảnh)
gửi lại báo cáo tình trạng cho chủ nhà trong vòng bảy ngày kể từ ngày ký hợp đồng thuê nhà
đảm bảo cả bạn và chủ nhà đã ký báo cáo, và
giữ một bản sao để lưu hồ sơ.

Báo cáo có thể được sử dụng làm bằng chứng nếu có tranh chấp về thiệt hại đối với nhà đất khi thời gian thuê kết thúc.

Chủ nhà của tôi có thể tăng tiền thuê nhà bất cứ khi nào họ muốn không?

Không. Chủ nhà của bạn không được tăng tiền thuê nhà mà không thông báo trước đàng hoàng bằng văn bản.

Hầu hết các bang và lãnh thổ cấm tăng tiền thuê nhà trong thời gian thuê theo hợp đồng thuê nhà xác định thời hạn. Tuy nhiên, bạn cần kiểm tra xem hợp đồng thuê nhà có cho phép chủ nhà tăng tiền thuê như vậy hay không, vì hợp đồng có thể có điều khoản nói về việc cho phép tăng tiền thuê nhà.

Nếu bạn nghĩ khoản tăng tiền thuê nhà dự kiến là không hợp lý, bạn có thể nêu vấn đề với chủ nhà hoặc nhận trợ giúp từ cơ quan quản lý quyền thuê nhà có liên quan tại bang hoặc lãnh thổ (được liệt kê bên dưới).

Chủ nhà có thể vào nhà hoặc căn hộ của tôi mà không có sự cho phép của tôi không?

Không. Chủ nhà không được vào nhà hoặc căn hộ của bạn mà không có sự cho phép của bạn. Tuy nhiên, chủ nhà được phép thực hiện kiểm tra thường xuyên sau khi thông báo trước đàng hoàng cho bạn.

Có các luật của bang và lãnh thổ khác nhau liên quan đến:

thời gian thông báo trước, và
tần suất kiểm tra nhà đất.

Chủ nhà có thể giữ tiền đặt cọc của tôi nếu tôi chuyển ra sớm không?

Điều này phụ thuộc vào các điều khoản trong hợp đồng thuê nhà của bạn. Nếu bạn có hợp đồng thuê nhà xác định thời hạn và bạn phá vỡ hợp đồng đó do chuyển ra sớm, chủ nhà có thể được quyền giữ một phần hoặc toàn bộ số tiền đặt cọc. Bạn cũng có thể phải trả tiền quảng cáo để họ tìm người thuê nhà mới.

Tuy nhiên, nếu đó là hợp đồng thuê nhà theo tháng và bạn có thông báo trước đàng hoàng (thời gian theo thỏa thuận) trước khi chuyển ra, chủ nhà phải trả lại bạn tiền đặt cọc trừ đi bất kỳ khoản tiền thuê nhà hoặc đền bù thiệt hại nào chưa thanh toán.

Chủ nhà có thể đuổi tôi mà không cần lý do không?

Không. Chủ nhà không được phép đuổi bạn đi mà không có lý do hợp lệ. Tuy nhiên, bạn có thể bị đuổi ra khỏi nhà nếu không trả tiền thuê nhà hoặc vi phạm hợp đồng thuê nhà.

Nếu chủ nhà muốn đuổi bạn, họ phải thông báo trước bằng văn bản và tuân theo quy trình trục xuất hợp pháp trong bang hoặc lãnh thổ.

Chủ nhà có thể tính phí sửa chữa nhà đất cho tôi không?

Điều đó phụ thuộc vào bản chất của việc sửa chữa và người gây ra thiệt hại. Trách nhiệm sửa chữa của chủ nhà bao gồm:

vấn đề về hệ thống ống nước
trục trặc về điện
thiết bị không hoạt động bình thường như lò nướng hoặc quạt, và
vấn đề với cấu trúc của ngôi nhà, chẳng hạn như mái nhà bị rò rỉ hoặc trần nhà bị nứt.

Tuy nhiên, nếu thiệt hại do bạn hoặc khách của bạn gây ra, bạn có trách nhiệm sửa chữa thiệt hại đó. Ví dụ: nếu làm thủng lỗ trên tường, bạn cần tự trả tiền cho việc sửa chữa.

Nếu chủ nhà không tiến hành sửa chữa hư hỏng trong nhà bạn, vui lòng liên hệ với tổ chức bảo vệ quyền cho người thuê nhà tại địa phương nơi bạn sống.

Tổ chức bảo vệ quyền cho người thuê nhà của Bang và Lãnh thổ

Nếu bạn có bất kỳ thắc mắc hoặc quan ngại nào về hành vi của chủ nhà, hãy tham khảo ý kiến của trung tâm sinh viên địa phương hoặc tổ chức bảo vệ quyền cho người thuê nhà hoặc tìm kiếm tư vấn pháp lý.

Bạn có quyền được hưởng trải nghiệm thuê nhà an toàn và thoải mái tại Australia với sự trợ giúp luôn có sẵn. Nếu bạn không chắc nên bắt đầu từ đâu, hãy hỏi cơ sở giáo dục của bạn để được tư vấn. Mọi bang và lãnh thổ đều có trung tâm dịch vụ sinh viên địa phương hoặc trung tâm hỗ trợ để giúp bạn. Ngoài ra, bạn cũng có thể nêu vấn đề với dịch vụ cho người thuê nhà tại bang hoặc lãnh thổ sinh sống.

New South Wales: NSW Fair Trading và Tenants Advice & Advocacy Services NSW
Queensland: Tenants Queensland và Residential Tenancies Authority
Victoria: Consumer Affairs Victoria
ACT: Tenants’ Advice Service và Access Canberra
Tây Australia: WA Department of Commerce và Tenancy WA
Lãnh thổ phía Bắc: Tenants’ Advice Service và Consumer Affairs Northern Territory
Nam Australia: Consumer and Business Services (CBS) và Tenants Information and Advisory Service
Tasmania: The Tenants‘ Union of Tasmania và Consumer Affairs